Wednesday, February 23, 2011

Swiss Chalet's Online Ordering

I recently had the experience with ordering a meal online with Swiss Chalet's online ordering system.  I live out of the delivery area so I chose to pick up my order as it's only a ten minute drive for me to the nearest Swiss Chalet.  For some reason I couldn't access a previous online account that I had created with them due to some error in the address.  I couldn't even login to fix the error.  Instead I made a new account with hubby's email address.  Because we're out of the delivery area the system would recognize our postal code so I ended up using a friend's address that lived closer to the Swiss Chalet.  My neighbourhood is 22 years old so I know it exists!

Once I had a usable account the ordering part was easy!  There's pictures of all the meal options and you just click on what you want.  On another page you can choose all the side dishes and such you would like in your order.  I ended up ordering the family pack dinner for 4 and 4 slices of apple pie for dessert.  I chose 4 different sides including mashed potatoes and grave, spicy fries, regular fries and poutine so my family could pick and choose what they like or share.  I put in the order 2 days in advance for a specific pick-up time.  After putting in the order they called me right away and confirmed which I thought was great service!

When I got to the restaurant to pick up the order is was ready right on time and I presented a printout of the e-gift card to pay and it couldn't have been easier.  I thought the size of the chicken was small for 4 people though it worked for us since one of us is a toddler but this would not be enough for 4 men.  The sides were enough and the apple pie slices were generous.  We didn't find the food very warm so I'm not sure how long it was sitting before I picked it up.  The food was good though!   Overall I thought the whole experience was an easy way to enjoy a family meal and I would do it again.  When you have a toddler sometimes it's easier to do takeout rather than sit down in a restaurant.

EverythingMom will be having an online chat here talking about family meals and family time.  Everyone participating will be eligible to win a $50 Swiss Chalet e-gift card!

"As part of a Mom Influencer program with EverythingMom, I was offered a $50 eGift Card from Swiss Chalet in order to experience their online order system and share my dining experience with you.'


  1. I didn't know you could order for another day. That's kind of cool too. Thanks for sharing and being part of our Mom Influencer program. Cheers Carrie Anne